We decided to upgrade from an upright to a grand, and went to Richmond Piano to see how many options were out there. We spent about two hours in the showroom and played several different pianos repeatedly. The owner was very patient. We were very happy with our purchase there – a new Kawai GX2. The piano looks beautiful and has a warm and beautiful sound.

Very helpful. Found me a beautiful Charles Walter upright with amazing tone. I’d never heard of this American made brand. Staff was very knowledgeable, price was right Movers did a great job too

I had the pleasure of visiting this piano store. I was driving past and thought I’d make a quick visit on a whim and I’m glad I did. Upon walking in, Rohan, one of the salesmen and marketing staff members, greeted me warmly and introduced me to the rest of the team there. Although this location doesn’t offer lessons, Ruth was able to provide me a list of vetted piano teachers in the area. I played around on a beautiful Steinway and Kawai in the back area.

After I was done tinkering, Rohan was nice enough to show me around the repair and restoration workshop which was a real honor to get to see the craftsmanship and care that goes into restoration. They have a great selection of pianos available, from uprights to grands, and I was impressed with the price tags too as they were having a Memorial Day sale.

Had I the luxury of space, I could have very well walked away with a piano today. From the service, the personal attention, the selection of pianos and the fascinating workshop I was pleased. I would recommend a visit to players beginners and virtuosos alike, those interested in a quality instrument, or those looking to get a piece restored.

What an excellent experience, very professional obviously they knew what they were doing. We live in Fredericksburg and Richmond Piano were willing to help. The price was very fair. I would definitely recommend them and use them again

Great selection of pianos from many different makers for all budgets. I bought an older Yamaha G1 and the technician voiced and tuned it to my specifications. Ruth and Rohan were helpful and patient throughout the process–they let me come by several times to try all the instruments in a peaceful, pressure-free environment.

Last week, I bought a used Yamaha T116 upright piano from Richmond Piano. It is a beautiful instrument! The satin ebony case is in excellent condition, and the inner works display hammers and felts which look brand new. There were several fine pianos available in my price range but, with Rohan’s excellent and informed help, I chose the Yamaha for its tone and appearance. I returned the next day to complete the sale and choose a bench. Thanks, Ruth! The delivery team did a great job of bringing the piano in and placing it exactly. I have to commend these guys for their patience and careful approach to the job. All in all, the piano buying experience was, for me, a great one. I will definitely do business with Richmond Piano again!

Had a wonderful experience buying my new Kawai, had to wait for it to be delivered because I wanted a white one. I loved that vendor played for me and let me try different pianos too. It was also sweet to see they restore old pianos on site. Delivery crew was awesome too.

This was my first time entering a piano store where I was told, “Go. Play. Have fun. Let me get out of your way.” I learned more about pianos in the hour I spent here than I’ve ever known. Thank you… I look forward to giving you my business in the future.

Brought a 1940 restored Madison baby grand piano… Great service & many to choose from new/used… Original.

Rohan was great! Really knows his stuff. Very helpful and very patient. Definitely recommend anybody come here to shop for a piano. Great selection of preowned grand pianos at great prices!

We were on the hunt for a specific piano for a specific purpose and Richmond Piano made it happen with exemplary customer service from purchase to delivery. Very grateful!