Piano Repair, Restoration, Rebuilding and Reconditioning

Billy at Work Richmond Piano is proudly owned and operated by premier East Coast piano rebuilder, Douglas K. Wurz. Mr. Wurz has over 35 years experience rebuilding and restoring pianos with areas of expertise in Steinway, Mason & Hamlin and many other high quality hand crafted pianos.

Before accepting any restoration project we personally evaluate your piano. Please call either William Chubb or Doug Wurz at 804-358-1929 to schedule your on-site evaluation and to discuss the details of your restoration.






What is the difference between piano restoration, rebuilding and reconditioning.

Here are the basics:

Piano Reconditioning

  • All original parts used.
  • Recondition and soften felt.
  • Action regulated to factory specifications.

Piano Rebuilding

  • Replace any worn part with new parts.
  • Soften, rebush, refelt and recondition all parts to operate as close to factory specifications as possible.
  • Repair to soundboard if needed.
  • Replace tuning pins and strings if needed.
  • Regulate, tune and voice.

Piano Restoration

  • Replace all moving parts with highest quality parts available.
  • Refelt all friction points.
  • Install new soundboard and pinblock.
  • Restore cabinet to original condition.
  • Return piano to original showroom condition and provide a new piano warranty.

Our Manufacturers


Schimmel Logo
Vogel Logo
Kawai Logo

Brodmann Logo

Baldwin Logo

Charles Walter Piano Logo

Petrof Piano

Hallet Davis Pianos
Young Chang Pianos
Kanabe Pianos
Galileo Pianos